The scenario
Rollers damage and lengthy downtime due to ignoring the TRUST ITM® real-time notification system
A business case from a gold mine on a CAT 6040.
What we did
A CAT 6040 with TRUST ITM® sensorised rollers was operating in a gold mine when the TRUST ITM® system detected overheating in 4 rollers, from 125 °C up to 200 °C in one of the rollers. TrackAdvice® is designed to send automatic warnings in real time as soon as dangerous thresholds are reached (70° and 80°). The customer, however, decided to ignore the warnings and continued to run the machine without stopping it. As a result, all the rollers were damaged, with one roller completely lost due to the destruction of its supports. This led to a severe 7-day downtime, and it was necessary to replace the rollers. Since the rollers were not available in stock, they had to be ordered, adding 4-5 days of delay, plus 2 days needed for component replacement.
“TRUST ITM® does not take decisions on behalf of our customers. It is designed to provide recommendations based on real-time data and therefore support customer’s decisions”.
The real-time notification system of TRUST ITM® technology is essential for preventing this type of dramatic event by warning the operator when components are approaching dangerous or potentially irreversible conditions. In addition, being informed about the reaching of these thresholds helps in pre-ordering components, arranging stocks, and planning replacements in due time.
